Sales Policy – ADELAADVEN

Effective Date: February 24, 2025

At ADELAADVEN (https://adelaadven.xyz/), we are committed to providing a seamless and secure shopping experience for our customers. Our Sales Policy outlines the terms and conditions regarding purchasing, pricing, payment, shipping, and order processing to ensure transparency and customer satisfaction.

1. Pricing and Payment

  • All prices on ADELAADVEN are displayed in GBP (£) and include applicable taxes unless stated otherwise.
  • We reserve the right to modify prices at any time without prior notice; however, the price you pay will be the one listed at the time of purchase.
  • We accept multiple payment methods, including Visa, MasterCard, American Express, PayPal, and bank transfers for a secure checkout experience.
  • Payments must be completed before an order is processed and shipped. In case of a payment failure, please check with your bank or payment provider.

2. Order Processing and Confirmation

  • Once an order is placed, you will receive a confirmation email with order details and an estimated delivery time.
  • Orders are typically processed within 1-3 business days, excluding weekends and holidays.
  • If an item is out of stock after purchase, we will contact you to offer a replacement, backorder, or full refund.
  • ADELAADVEN reserves the right to cancel orders if fraudulent activity is suspected or if an error occurs in pricing or stock availability. Customers will be notified in such cases.

3. Shipping and Delivery

  • We offer worldwide shipping, with estimated delivery times varying based on location and shipping method selected at checkout.
  • Standard shipping usually takes 5-10 business days, while expedited shipping takes 3-5 business days.
  • Customers will receive a tracking number via email once the order is shipped.
  • Shipping costs depend on the destination and will be calculated at checkout. Orders above a certain amount may qualify for free shipping (details available on our website).
  • ADELAADVEN is not responsible for delays due to customs clearance, courier issues, or unforeseen circumstances.

4. Order Modifications and Cancellations

  • Customers can request modifications or cancellations within 24 hours of placing an order. After this period, we cannot guarantee changes as the order may already be processed.
  • If an order has been shipped, cancellations are no longer possible, and the return policy will apply.

5. Warranty and Product Authenticity

  • All watches sold at ADELAADVEN are 100% authentic and undergo strict quality checks before shipment.
  • We provide a limited warranty covering manufacturing defects. Warranty terms vary by model and can be found on our website or in the product packaging.
  • The warranty does not cover damages caused by misuse, accidental drops, water exposure beyond the stated resistance level, or unauthorized repairs.

6. Promotions and Discounts

  • Special promotions, discount codes, and seasonal sales may be available on ADELAADVEN from time to time.
  • Discounts cannot be combined unless explicitly stated in the promotion terms.
  • Promotional offers are subject to expiration dates and may be modified or discontinued at ADELAADVEN’s discretion.

7. Customer Support

  • Our customer service team is available to assist with inquiries regarding orders, payments, shipping, and product details.
  • For support, contact us via:

📍 Address: 79 Earls Avenue Street, Whitecroft, United Kingdom
📞 Phone: 078 4979 6983
📧 Email: contact@adelaadven.xyz
🌐 Website: https://adelaadven.xyz/