Shipping Policy – ADELAADVEN

Effective Date: February 24, 2025

At ADELAADVEN (https://adelaadven.xyz/), we are committed to delivering your orders promptly and securely. This Shipping Policy outlines our delivery process, estimated shipping times, and important information regarding shipping costs and tracking.

1. Shipping Destinations

  • We proudly offer worldwide shipping to most countries.
  • Some remote locations may have limited shipping options. If we are unable to deliver to your address, we will notify you before processing your order.

2. Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • If an item is out of stock or requires additional processing time, we will notify you via email.

3. Shipping Methods & Estimated Delivery Times

We offer different shipping options based on your location and urgency:

  • Standard Shipping (5-10 business days) – Available worldwide.
  • Expedited Shipping (3-5 business days) – Available for select regions.
  • Express Shipping (1-3 business days) – Available for urgent deliveries in select locations.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or courier issues.

4. Shipping Costs

  • Shipping costs vary depending on the destination and shipping method selected at checkout.
  • Orders above a certain value may qualify for free shipping (see our website for current promotions).
  • Any additional customs duties, import taxes, or clearance fees imposed by the destination country are the responsibility of the customer.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your shipment directly through our website or the courier’s tracking portal.
  • If you do not receive a tracking update within 48 hours after shipment confirmation, please contact us.

6. Lost, Delayed, or Damaged Shipments

  • If your order is delayed beyond the estimated delivery window, please contact us for assistance.
  • If a package is lost or damaged during transit, we will work with the courier to resolve the issue. Claims for lost or damaged packages must be reported within 7 days of the expected delivery date.
  • ADELAADVEN is not responsible for shipping delays caused by incorrect addresses, courier disruptions, customs clearance, or natural disasters.

7. Address Accuracy & Modifications

  • Customers must provide accurate and complete shipping information at checkout.
  • If you need to update your address after placing an order, please contact us within 24 hours. After this period, changes may not be possible.
  • ADELAADVEN is not responsible for orders shipped to incorrect addresses provided by the customer.

8. Shipping Restrictions

  • Certain products may be restricted from shipping to specific locations due to local regulations.
  • We do not ship to P.O. boxes or military addresses in some regions.

9. Contact Us

For any shipping-related inquiries, feel free to contact our customer support team:

📍 Address: 79 Earls Avenue Street, Whitecroft, United Kingdom
📞 Phone: 078 4979 6983
📧 Email: contact@adelaadven.xyz
🌐 Website: https://adelaadven.xyz/